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Posts Tagged ‘innovation’

(Originally posted July 9, 2010)

Required reading for any journalist: Rethinking the Role of the Journalist in the Participatory Age on PBS’s Mediashift blog. The premise essentially is that the gatekeeping role that news organizations traditionally have held — we report the news, we decide what’s important and how it’s played — can’t exist on the Web, where we can still report the news but have almost no control over anything else:

“New media technologies do not just offer journalists new ways of doing their old job. A newspaper online is not the same as a newspaper in print. On paper, the newspaper delivers a bundle of stories, ads and amusements, such as the crossword puzzle. On the web, the newspaper package is unbundled into individual fragments.”

And that much is true. Ask someone who keeps track of your site’s traffic how many people come to any story from the front page compared to the story’s overall traffic. Through social networks and search, people are doing their own gatekeeping.

But online media brings new roles for us:

“(D)igital media is more participatory, collaborative and distributed, and less finalized, individualized and author-centric than previous forms of media. The journalist still matters. But as Tom Rosenstiel has suggested, they shift from being the gatekeeper to being an authenticator of information, a sense-maker to derive meaning, a navigator to help orient audiences and a community leader to engage audiences.”

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(Originally posted on June 3, 2010)

A must-read blog post by Steve Buttry, with lessons that apply to any job anywhere, not just or even particularly in media. The summary:

-Don’t let complaints about the things you can’t control distract you from focusing on what you can control and finishing your job.
-Take responsibility for your work and admit your mistakes.
-Tradition is no excuse for failure to innovate.

A warning to people who aren’t sports fans: The explanation of these three lessons is entirely in the context of sports. However, you don’t have to be a sports fan or even understand the nuances of any one sport to appreciate the points he makes.

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(Originally posted May 20, 2010)

I can’t MAKE you read it, but a Poynter.org post about the early lessons of the reformed Journal Register’s “digital first, print last” approach ought to be required reading. Why:

“When we started out, we said, ‘We’re going to do what? How are we going to do this?'” said Laura Kessel, managing editor of the Willoughby News-Herald. “Now we’re showing ourselves that we can operate in a world that, even six months ago, used to be foreign to us.” 

The lessons are useful for both newspapers and television stations because many of them deal with audience-interaction and moving news online first. From Perkasie News-Herald Managing Editor Emily Morris:

“It’s been such an interesting experience to find out what residents are concerned about and then incorporate that into our coverage. We still have to get out there and cover stories, but I think all the reporters are thinking a lot differently now about what tools we can use to do that.”

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(Originally posted May 13, 2010)

I’ve heard more than once news people questioning why news sites (many, not all) put their newest stories at the top of the list of headlines as new things are posted through the day. A post at Lost Remote sums it up:

“This is hard for traditional news sites to grasp – we’re used to the finished news product and deciding which story to tell the audience is the lead – but continuous news is how people consume information online. It also doesn’t hurt that the format plays very nicely with Google. I’ve seen what happens at stations that switch to this web-native format, and the results are astounding: instant jumps in pageviews and time spent on site, and by several multiples as well.”

That post also cites a longer explanation posted on the pomoblog. A key point:

“The paradigm of ranked presentation is what the newspaper industry dragged with it to the Web in the mid ’90s, which was then copied by the television industry, because, well, that’s the way media companies did it. … Meanwhile, the people who built the Web moved in an entirely different direction, in part, because they knew something media companies didn’t — that the Web is a real time database, not a transport system for content.”

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